Johnny’s Girl Boutique | Shipping & Returns
Shipping
We offer free shipping on orders over $100 within the United States!
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Orders are carefully packaged and usually shipped the same day. Orders placed after 2:00 PM may be shipped the following business day
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Please note that orders placed on weekends will be shipped the following Monday.
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Currently, we are unable to ship internationally.
Returns & Store Credit
As a small, local boutique, we focus on bringing unique, high-quality products to our customers daily. Because of our fast product turnover (approximately 14 days), our return policy is designed to keep items fresh for everyone.
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Return window: Items are eligible for return within 14 days of purchase for store credit only.
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Condition: Items must be in perfect condition with all tags attached and the receipt included. We cannot accept items with makeup or deodorant stains, perfume, pet hair, cigarette smell, or other damage.
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Final Sale: All sale or discounted items, as well as accessories, leggings, bodysuits, holiday dresses, and athletic wear, are final sale and cannot be returned.
How to start a return:
Contact us at shopjohnnysgirl@gmail.com or call (608) 448-2161. Returns can be made in-store or by mail, and store credit can be used both in-store and online. Store credit does not expire.
Exchanges
Exchanges are available within 14 days of purchase.
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Exchanges can be made in-store or by mail.
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To initiate an exchange, contact us at shopjohnnysgirl@gmail.com or (608) 448-2161.
Mailing a Return
If you choose to return an item by mail (instead of using our return center), please follow these steps:
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Ship your return using any courier of your choice.
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Include your name, contact information, and order number inside the package.
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Wrap your item carefully in paper or protective packaging to prevent damage.
Mail returns to:
Johnny’s Girl Boutique
129 3rd Ave, Unit B
Baraboo, WI 53913
Damages or Issues
If you receive a damaged or incorrect item, contact us immediately at (608) 448-2161.
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Reporting timeframe: Damages must be reported within 2 days of receiving your order.
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Please provide photos of the damaged item for us to assist you quickly.